DevonKeymaster@devonAugust 1, 2018 at 3:57 pm #16973
When you have received a customer order you will need to go to Orders from the ‘My Shops’ menu tab. Here you can see all the information you’ll need to complete your customers order.
View Order Details
Select ‘View Order Details’ to see Customers billing/shipping address, order items and any notes left by the customer.
Select ‘Shipping Label’ to generate a printable label with the customers shipping address as the ‘Ship To:‘ address and your store address as the ‘From:’ address. Please note the address the item is shipped from is based on the details provided on your store settings page.
Select ‘Order Notes’ to send the customers any notification you deem necessary, for example a update if the delivery is delayed or to ask for feedback once the order is complete.
Select ‘Tracking Details’ to let the customer know who their item is being shipped with, provide a tracking number and the date the item was shipped.
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