WE DISPATCH IN 24 HOURS! We offer several shipping methods for deliveries in the United Kingdom and worldwide as specified below. UK Mainland Standard Delivery is 3-5 business days FREE. UK Mainland Guaranteed Next Day Delivery £6.99 Next day (order by 1pm). Europe Delivery £9.50 3-7 working days (subject to customs). Republic of Ireland Delivery £4.95 3-7 working days. US & Canada Delivery £11.50 4-10 working days (subject to customs). African Countries Delivery £11.50 5-20 working days (subject to customs). Asia Pacific Delivery £28.00 7-20 working days (subject to customs). Australia, New Zealand and Oceania Delivery £18.50 5-10 working days (subject to customs). ROW Delivery* £40.00 7-20 working days (subject to customs) * Delivery will be calculated at checkout. STANDARD SHIPPING AND HANDLING Standard orders are processed once card authorisation and verification have been obtained. Orders shipped via standard UK delivery typically arrive in three (3) to five (5) business days and the rest of the world four (4) to twenty (20) business days. Actual delivery times are subject to change. The delivery times displayed in the shopping bag at the time of your order will reflect when you should expect to receive an order placed on that day and will appear in your order confirmation email. We only ship to full addresses and are not able to ship to P O Boxes and British Forces Post Office (BFPO) as a signature for received is required. SPECIAL DELIVERY AND HANDLING UK Orders placed with expedited delivery Monday through Friday (excluding holidays) before 1:00 PM will arrive within 2 business day, pending credit card authorisation and verification. Orders placed with Special Delivery Monday through Friday after 2:00 PM GMT UK, or on weekends and holidays, will arrive within 3 business days. SHIPPING OUTSIDE THE UK We offer a standard international postal service provided such as UK Hermes or Royal Mail, please note there is no ability to speed up this service as it is both reliant on UK and home country postal services. Depending on where you are in the world depends on the ‘average’ delivery time. Below is an indication rather than a guarantee of time scales: Republic of Ireland – 3-7 working days. Europe – 3-7 working days. US – 4-10 working days (Subject to Customs). China – 7-20 working days (Subject to Customs). African Countries – 5-20 working days (Subject to Customs). Australia, New Zealand and Oceania – 5-10 working days (Subject to Customs). Rest of the World – 7-20 working days (Subject to Customs). If your purchase is urgent and is required to be delivered by a particular date that is close to the above time scales or to a country not specified above then please contact us at [email protected] SHIPPING RULES AND RESTRICTIONS You will be billed for items purchased, immediately upon order confirmation. Please note: We do not ship to the Channel Islands – Jersey, Sark, Guernsey, Alderney and Herm and Jethou. Orders are shipped on business days. Business days are Monday-Friday, excluding UK holidays. BANK HOLIDAYS UK SHIPPING Please note that for UK shipping our carrier cannot deliver on a bank holiday. Any orders placed on a bank holiday will be processed the following business day. MULTIPLE POSTAGE Where a single order results in multiple shipments, the shipping and handling charge only applies to the first package shipped. There are no additional shipping and handling charges for subsequent shipments for the same order. Each shipment is treated as separate a sale/transaction. POSTAL CARRIERS Shipments are via UK post – Hermes, Royal Mail, Parcel Force, UPS, DHL DPD or an independent courier service. * Please note that the delivery times cannot be guaranteed by Multi Heritage CIC as deliveries are made by third parties. Please contact our customer service team if you require assistance with a delivery. EMAIL CONFIRMATION We will send you an email to let you know that your item is on its way. DELIVERY INFORMATION A signature is required on receipt of your parcel. If you are not available to accept delivery, Royal Mail, Parcel Force or independent courier service may leave your package with a neighbour and the delivery driver will leave a calling card with the house number where the package signed for and delivered at your address to let you know this has been done. If the package cannot be left with a neighbour, Royal Mail, Parcel Force or independent courier service will bring the package back to the local depot, and leave a calling card explaining how to arrange for re-delivery. CAN I COLLECT THE ITEM FROM YOU? Yes, from our office in Bedford MK40 2RA. If you have any questions, please contact our customer service at [email protected] or complete the Contact form on our website: http://www.aaccookbookproject.uk