RETURNS POLICY JTAPHRIQUE.CO.UK takes seriously the laws of the land including consumer rights act which was introduced to simplify, strengthen and modernise the law, giving you clearer shopping rights. You, therefore, have a right to cancel and return any items that you are not satisfied with. However, it should be noted that unless you have proof of purchase from us like receipt or invoice bearing item number, date and payment method used, you will not be able to excercise your right to return, cancel or change an order. Moreover, goods must be in a resaleable condition - items with marks or any damage will not be accepted. Note also that you have up to 28 days to return goods after which your guarantee runs out. WE DO NOT ACCEPT RETURNS FOR TAYLOR-MADE PRODUCTS.